According to Forbes, at its Symposium/ITxpo 2017 conference, market research firm Gartner made ten predictions for IT development next year and beyond. Gartner's predictions, and the assumptions that support these predictions, indicate that the CIO must first be a business strategist and then a technical expert.
Next year and beyond, CIOs will take greater responsibility for revenue generation, value creation, and new business model development/launch.
Here are Gitzner's top 10 predictions for IT organizations next year and beyond:
1. By 2021, digital business revenue will increase by 30% by modifying the website design and supporting visual and voice search brands. Gartner found that voice search is the fastest growing mobile search type. Voice and visual search will accelerate the development of transactions based on mobile browsers and mobile applications, a trend that will not disappear next year and beyond. Currently, on many e-commerce websites, transactions based on mobile browsers and applications account for 50% of the total transaction volume. Apple, Facebook, Google and Microsoft's investments in artificial intelligence and machine learning will be a quick evidence of their visual and voice search over the next two years.
2. By 2020, five of the seven digital giants will be willing to “self-subvert†to create opportunities that will lead in the next wave of innovation. The seven major digital giants include Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft and Tencent. Examples of self-subversion include AWS Lambda-traditional cloud service virtual machine, Alexa voice assistant-screen-based e-commerce, and Apple Face ID-Touch ID fingerprint sensor.
3. By 2020, the banking industry will receive $1 billion in value due to the use of blockchain-based encrypted digital currency. Gartner estimates that the sum of the value of encrypted digital currencies currently circulating around the world is $155 billion. This number will continue to grow due to factors such as market interest growth. According to Gartner's forecast, by the end of 2023, encrypted digital currency will account for more than half of the global blockchain value-added services.
4. By 2022, the false information of “consumption†of the majority of the population in developed economies will exceed real information. Gartner warns that while artificial intelligence has proven to be very effective in creating new information, it is also very effective at distorting data to create false information. Gartner predicts that by 2020, false information will cause significant financial fraud. In 2022, no major Internet company was able to achieve complete success in solving this problem. Within three years, a major country will pass laws and regulations to curb the spread of false information generated by artificial intelligence.
5. By 2020, the creation of false content based on artificial intelligence will surpass the ability to discover false content and contribute to digital mistrust. At present, artificial intelligence and machine learning are faster than humans in classifying image data. accurate. Gartner warned that by 2018, false content could trigger public debate once it was mistaken for real content. The forecast said that in the following year, commercial projects aimed at detecting false news will increase by 10 times.
6. By 2021, more than half of the company's spending on robotics and chatbot development will exceed mobile application development each year. Gartner predicts that by 2020, 55% of large companies will already deploy at least one robot or chat bot. The rapid development of natural language processing technology will greatly enhance the ability of current chat bots to identify user intent.
According to Gartner's prediction, natural language processing will be used to determine the starting point of the decision tree in the chat bot, but most chat bots still use scripted responses in the decision tree.
7. By 2021, 40% of IT staff will become versatile and take on multiple positions, most of which are related to business rather than technology. By 2019, the number of IT technical experts hired will be reduced by more than 5%. Gartner predicts that 50% of companies will officially complete IT multi-face job and job descriptions. 20% of IT organizations will recruit versatile talent. The number of IT technology professionals will be reduced to 75% of the 2017 level.
8. By 2020, artificial intelligence will bring job growth, create 2.3 million jobs, and “kill†1.8 million jobs. By 2020, artificial intelligence will create jobs that are more than “killed†jobs. In 2025, “net†jobs will reach 2 million. In 2018, global IT service companies will add 100,000 jobs and disappear into 80,000 jobs. Gartner predicts that by 2021, artificial intelligence will create $2.9 trillion in commercial value.
9. By 2020, IoT technology will be used in 95% of electronic products. Gartner predicts that products with smartphone activation and support for IoT technology will be available in early 2019.
10. By 2022, half of the IoT security budget will be used for fault repair, recall, etc. rather than protection. The Internet of Things product security market will reach $840.5 million in 2020, with a CAGR of 24% between 2013 and 2020. Gartner predicts that the overall IoT security market will grow exponentially and will exceed $5 billion by 2020.
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