The story says that on a weekend morning, with a kindle reading a book, by the time he got up, he ran to the toilet and lost the machine in the living room. After the squatting was completed, I noticed a nick on the Kindle screen (always worn and filmed). Although it was small and small, it was still quite noticeable when the screen was on. I also ran to ask my mother if she was sitting in a bad position and was being thrown into a dog.
Cracks appearing in kpw2
And think that just over the warranty period (later I knew that the Kindle was a whole machine for one year, the screen and the main components for two years), coupled with the busy work has just ignored. When I read the book, I noticed a bright spot. When I was in Virgo, I was really upset. So after two months, I took a look at the attitude and contacted Amazon’s customer service. There was a problem with the kindle's picture. At that time, the e-mail also asked if it was possible to add money to replace the machine.
Amazon's reply soon received, it actually belongs to Pauli inside replacement, and it is important that it is free , but the replacement is a refurbished machine.
Before because of kpw2 resolution is a bit low, want to sell 2 for 3, so by the way, asked the customer service can not add money, the answer is certainly possible, but to add more than 600 can only be stopped.
However, when the call came I did not immediately agree to change, after all, this kpw2 in addition to this crack, the screen is very good, quick response, fear of changing to the screen is not good, such as leaks and the like of the machine. But in the end it was changed, only to read it without being affected by this crack. Then contacted the customer service and immediately saw the order of kindle in "My Order". Hey, how to write "New Amazon Kindle Paperwhite E-Reader"? Is it exchanged for kpw3? ? And there is a new one on my device, the icon is also kpw3. (because the icon's kindle is not silver)
First replacement order
icon
Think of the next may be kpw2 discontinued it, so give it a kpw3.
Then he waited for the courier brother to deliver the goods. At that time, he was thinking about the unopened official turning machine. He hadn't opened the inspection box and took it home. Kraft paper packaging is definitely not a brand new retail machine, but it also indicates that it is a "refurbished machine," but there are still tear strips that can be used as new machines, tearing and tearing, and happiest when you unpack.
There is only the kindle body and a data line in the box. The smell of the machine is stinky, but there is a new machine.
Then I switched on the computer. At that time, I was still immersed in the joy of being able to switch to kpw3, and I felt that the resolution was improved. But when I entered the interface of that tree, my heart was cold. Nima, it wasn’t me What? ? My kpw2 is scratched at the bottom left, and the new one I gave me is a scratch at the bottom right.
Kpw2 is on the left and kpw3 is on the right. However, the newly-changed crack is not as serious as the original one. The picture is not very clear.
Well, immediately contact customer service, customer service and point to blame me, saying how not to open balabala, I really know how to control your quality control is so bad, although the refurbished machine, but it is also a rigorous testing Ah! !
So he walked through the process again and then saw another new kindle order in "My Order". He had a delivery at home during the 11th holiday, and he didn't dare to go because he had to check on the spot. Ems's courier saw that I would change the machine, has been laughing, it is estimated that people think this person's character is so bad! Fortunately, there is no obvious problem with visual inspection. However, in the later use of comparison, it is still not as good as it seems. For example, with the same wifi network, from the official push book is not my kpw2 fast, the overall reaction is also, this upgrade does not feel out of memory ah; screen afterimage is also more obvious (online check the next seems to be the new screen refresh method Improvements are likely to cause ghosting; the upper inner screen is also less regular.
The picture above is kpw2, the picture below is kpw3. It still looks quite obvious, but it doesn't affect reading.
On the whole, this warranty is really a great feeling of joy and joy. It's good to have changed to the latest model, but it's not a good idea to change before. But still give Amazon a big praise, the service is really good, especially when the replacement of my old machine is not around, can allow me to receive the new machine and then return it to the original machine, this is the big company.
Then commemorate the kpw2 that accompanied me for more than a year.
