HP Urgently Recalls 162,600 Laptop Batteries

Batteries have always been a very important component of consumer electronics products. In addition to the concern about endurance, battery safety is also a top priority. Now HP has fallen into the issue of battery safety.

Sina science and technology report, the US Consumer Product Security Commission (CPSC) released a report on Friday, said that due to overheating and damage, may lead to fire and burn the user's problems, HP will recall 162,600 notebook lithium batteries.

In May 2010 and May 2009, HP recalled 54,000 and 70,000 laptop batteries twice.

Since the expansion of the battery recall in 2010, HP has received a total of 7 injuries caused by batteries, 1 smoke inhalation injury and 36 property damage reports.

According to the CPSC report, the recalled battery is widely used in various models of Hewlett-Packard and Compaq, as well as batteries not previously recalled. The above figure shows all models related to recalled batteries, but not all batteries matching the bar codes in the above figure are in the recall scope. Specific recall of battery barcode information and notebook model information can be found at http://. Gov/cpscpub/prerel/prhtml11/11234. Html website.

HP recommends that consumers contact Hewlett-Packard in advance to determine if the battery they are using is within the scope of the recall. If it is within the scope of the recall, the user will receive a new battery for free. Users can visit HP's official website. Com/support/BatteryReplacement for more recall specific information.

Update: Hewlett-Packard China has issued a statement on the recall incident. The following is the full text of the statement. For HP, customer service and customer safety are always the most important.

As a result, HP expanded its previously announced laptop battery pack initiative recall and free replacement program. The expansion plan includes new battery packs and a laptop model.

The battery cells of these affected battery packs have a potential risk of overheating or burning consumers. This recall plan was originally announced on May 14, 2009.

HP strongly urges customers to visit the site to verify whether their computer model is a recall and whether the battery pack used by the computer is actually affected. Customers who have verified their product models and battery packs based on previous recall plans should also reconfirm whether their battery packs fall within this recall category.

HP is fully responsible for its products and takes active steps to ensure customer safety, product integrity and quality.